F.A.Q.
How do you make gluten-free bread that is soooo delicious? How do I get my hands on those sugar-free donuts? Why are marshmallow topped cakes so good?
Let's get to it.
Let's get to it.
1) Allergies
This is most important, so I’ll start here. We use nuts, dairy, eggs, and soy as raw ingredients in our bakery kitchen. Even with the most careful precautions in place, including separate production days and a careful cleaning process. The risk of cross-contamination is small, but there are still risks.
If you have an allergy to something besides gluten or wheat, let us know in your order. We are happy to adjust, or find something that will work for you.
If you have an allergy to something besides gluten or wheat, let us know in your order. We are happy to adjust, or find something that will work for you.
2) I had one of your gluten-free buns at a local restaurant, how can I buy some?
Among the most fun projects we've taken on this year, we are supplying our gluten-free buns to Chubbs Chicken Sandwiches in Santa Cruz. They load them up with gluten-free fried chicken and a bunch of house-made toppings.
These have been so well-loved we made them available for your own kitchen. Pick up a pack of 4 at the bistro, or join our bread club and get some rad gluten-free bread delivered to your door however frequently you choose. We can also mail them overnight if you are in California.
3) Do you deliver? (updated June 2026!)
Yes, we do! We deliver with the help of UPS or USPS. Our current delivery charge is $6 for deliveries in California, and $12 for all other states (within box size limitations)
Pro tip - Avoid delivery fees! Place your order and assign it to pick up from our market stand. We are in Downtown Santa Cruz on Wednesday afternoons from 12:30-5 and on the Westside Saturday market from 9-1pm.
4) What's your return or cancellation policy?
Our bakery treats are guaranteed to be well loved! While this rarely happens, if your delivery arrives in anything less than delicious condition, we'll deliver a new box or issue a refund. Monthly bread box subscriptions can be canceled anytime. Just log in to your account and cancel. Or send us an email, we’d be happy to complete a cancellation for you.
5) Can I place an order for a special event or a party?
If you know us, you know we love a good party! So, the short answer is yes! The longer answer is email us and give us all the details including date, what type of food or desserts you're hoping for and we will follow up with some ideas! Hey@switchbakery.com
If there is something you are looking for, but don't see on the site - ask & receive! We are happy to make your favorite cake, a special cookie, a traditional bread .... whatever it is, count us in for making it.
6) Can I have the complete list of ingredients?
Sure -- We are proud of our ingredient lists, and love to show them off.
Send us an email (hey@switchbakery.com) with a brief description of what it is and we'll take it from there. Your description could simply be: a piece of chocolate bundt cake with coconut on top, a sandwich bread from Chubbs Chicken, or a delicious lemony thing I picked up at the market last Saturday.
Send us an email (hey@switchbakery.com) with a brief description of what it is and we'll take it from there. Your description could simply be: a piece of chocolate bundt cake with coconut on top, a sandwich bread from Chubbs Chicken, or a delicious lemony thing I picked up at the market last Saturday.
7) Who are you guys, and how do you make all these different delicious things?
Amanda here. I co-founded this company with my husband Joshua long before we were married. That’s a whole other love story. I’ve been baking and shipping really delicious mallow-topped cakes over at NotPie.com for many years. There is nothing better than being a part of your celebrations. After Joshua's 20th crohn's disease related surgery in late 2022 we simplified, focused, and added Switch Bakery to the party. With the always switching menu, we are swapping things around, switching things up -- from the menu to the delivery method, your expectations of what gluten-free food tastes like to what a sandwich could be. You can always find us at two markets in Santa Cruz County, Cornocopia Community Market in Carmel Valley, and our new Bistro in downtown Santa Cruz!
Follow us on Instagram to see what we are up to, or subscribe to our substack to catch new recipes, tips, tools to help your gluten-free baking projects, and whatever else we are excited about!
Read more about our ingredient philosophy right over here.
Read more about our ingredient philosophy right over here.
8) Can you point me to the most popular party desserts?
Our well-loved chocolate cake with marshmallows on top is at the top of this list. Double vanilla birthday cake with berries and our sugar-free cakes round out the top 3. Cookie pies and brownie s’mores are definitely in a tight match for 4th and 5th places of this competition.
9) What’s your favorite thing Joshua makes at home?
Oh, this is a hard question. Did I already tell you about Joshua’s life as a fine dining chef? He was doing pop-ups and experiential dinners long before anyone had the words to describe what was happening. The food in our house is pretty epic. We successfully raised 4 daughters who rarely experienced the joys of packaged food, but definitely know how to get the biggest piece of tahdig, how to properly make sushi rice and the importance of stocking your fridge with things from local farms.
Ok, back to the question - I love it when he goes on a run with seasonal ingredients or a regional cuisine and starts bending all the rules, switching everything up. Tahdig waffles was a mind bender, topped with sabzi and short ribs. His vegan clam chowder with lemongrass scented coconut milk, potatoes and mushrooms was an MVP last winter, and tikka masala pizza is out of this world.
10) What's your favorite thing Amanda makes?
I hate to say cookies all the time, but cookies. I am also a fan of the steakhouse baguette. (We call that brown bread baguette these days)
11) What's the best way to store gluten-free bread
Sounds funny, but oof! This is a big question. There are so many approaches to storing and eating gluten-free bread.
Here are a few things to remember as you create the best storage approach in your kitchen:
11) What's the best way to store gluten-free bread
Sounds funny, but oof! This is a big question. There are so many approaches to storing and eating gluten-free bread.
Here are a few things to remember as you create the best storage approach in your kitchen:
- Gluten-free bread has a high moisture content. Good choices are reusable plastic containers that can fit a whole loaf, or a bunch of buns with room for air to circulate. Paper bags can get wet and soggy. Sealed plastic bags promote condensation and mold.
- Heating or toasting gluten-free bread really makes it come alive. The starches get stiff pretty quick, but a little bit of heat softens them right up. Make good use of your toaster, a quick trip under a broiler, or a warm pan.
- Take the time stepped approach for storage:
- 0-3 Days: Counter top! I really like the texture of fresh soft bread, so I keep it on the counter and use it within 3 days.
- 4-7 days: Fridge - in a roomy re-sealable container or the bread bag we packed it in.
- 8-30 days: Freezer - well wrapped in plastic to protect from freezer burn.